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Returns & Exchanges
If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery. Products must be in original packaging and like-new condition to qualify for a full refund.
1
Request Authorization
Log into your account or contact support to obtain a Return Merchandise Authorization (RMA) number.
2
Pack Securely
Place the item in its original box with all included cables, remotes, and manuals.
3
Label and Ship
Affix the provided return shipping label to the outside of the package and drop it off at any authorized carrier location.
4
Inspection and Refund
Once received, our technicians will inspect the unit. Approved refunds are processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing